Recognition Recognising and rewarding each others contributions and efforts.
Recognition Recognising and rewarding each others contributions and efforts. All individual successes are celebrated within the team. Assistance is thanked every time.
• We enjoy their custom and so they deserve our service -timely, responsive, proactive, meeting their needs and aiming to delight. At every meeting with our customers we ask them what we could have done
• Better, then implement their suggestions before we meet them again. Before any accounts are rendered, we check with our customers that they are
• Sufficiently satisfied to pay the agreed account.
• All agreements are met.
• At all times we act with integrity, providing quality service, being reliable and responsible. We do not upset one another intentionally, always endeavoring to present
• Negative feedback constructively. We take pride and ownership in all that we do and say.
• We never talk about people behind their backs.
We value learning, feedback, coaching and mentoring. Coaching and mentoring are commonplace here; we all coach and mentor one another.
• All opportunities for our own learning are pursued.
• Whenever we undertake a project it is our responsibility to express our training needs and gather the required skills.
• We each take responsibility to gain the required development to meet our customers’ needs.
• We each take responsibility to gain the required development to be learning consultants.